Hey it's Wayne Yap here, accidental owner of Kosme Aesthetics.
I got into the beauty industry because I was extremely frustrated by the state of it... the dirty tactics other aesthetic salons and clinics deploy... the hard-selling... the over-promises...
How could it be so hard for people to find beauty services such as acne facials without getting cheated or hard-sold? Why can't there be places that just do business in a clean and ethical way?
People like you and me don't want to spend 30min extra every session in the consultation room being told we need to purchase more services... When we already bought a 10-session package for $1888.
So we decided to go against the industry with a new payment model that has no packages and therefore no hard-selling.
Here is a depiction of what it's like coming to facial vs going to other places:
And we're doing this because we realised that if we were focused on long-term results for people... To actually deliver results and transformation...
...we would attract smart and sophisticated consumers like you, that want guaranteed results from skin treatments, without the stupid hard selling.
Claim a $150 60min Acne Facial Treatment
Yes. If not, we 110% of what you paid, so of course, we're going to make it work for you (even if you tried other places and didn't see results).
If there's a single reason we exist as a business, it's our good vs evil mission. We're here to provide an option for people that don't believe in hard-selling. Our $150 - $250 price range isn't suitable for everybody, but people love us because they save time and energy NOT being in the consultation room for hours...
As Terence and Dawn put it... "No package, how to hard sell?"
Because we want more people to give our services a try. The more people that experience this "no packages & no hard-selling" model, the more we can accomplish our good vs evil mission.
Which is to make hard-selling and big packages a thing of the past. (Of course, we hope you like our services enough that you become a regular)
When we don't sell packages, we must continuously improve our facial treatments so that our clients keep coming back... We're not "trapping you" and so we must do a good job.
Here's what others say...
P.S. Booking a facial with us means you can just enjoy your treatment and get your acne cleared, instead of getting locked in the room every session asking you to top-up or change your package. Our facials are 100% stress-free :)